Measuring Impact Of Your Training

Assessment or Evaluation?

Training has 2 key parts:

1. The quality of the training that has taken place. Have the participants enjoyed it? What excercises were used? What was the quality of the venue like? The quality of these can be assessed by completing questionnaires and talking and listening to the participants feedback.

2. And more importantly, the quality and value of what people have learnt as a result of the intervention. What learning has taken place? Have the people changed as a result and what will they will do differently that will be of personal benefit to them in terms of their own behaviour and performance and what does it mean to the bottom line of the organisation. The value of these can be evaluated.